Reservation and cancellation policy

Reservation Policy

Reservation confirmation is required, subject to rooms and dates availability, by entering a credit card valid number that does not expire before the check-in date.

Cancellation Policy

Customers, natural persons, institutional individuals, travel agencies and tour operators may cancel their reservations by written request 72 hours prior to the date of arrival at no cost. Any cancellation made with less than 72 hours prior to the date of arrival will incur a No Show charge, which is equivalent to the value of 1 night of the booked room. Any cancellation made with less than 48 hours prior to the date of arrival, is not entitled to neither partial nor total refund of the paid amount.

Cancellation Policy of non refundable offer.

Reservations of NON REFUNDABLE rooms will be charged at the time of booking and will not be refundable under any circumstances.